Web design case study / SYSOP


The Brief

SYSOP are an IT Training and Professional Services company based in Heywood, Lancs. They specialise in providing in-house and on-site training courses, particularly in the ITIL discipline, as well as a range of technical consultancy services.

Their previous website was built by Rochdale Online back in 2005, and although a major step forward at the time, being database-driven, the ever-changing nature of the business meant that the regular site updates required were creating a bottleneck in support services and frustration for the client.

The brief was to create a search-engine friendly site that would have the professionalism and flexibility to appeal to the largely corporate IT base of SYSOP’s B2B customers. The site had to be fully content-managed by SYSOP, effectively eliminating the requirement for any regular support from the web team at RO. A user registration facility was required, allowing site users access to downloadable resources and easy course booking, as well as a company-level discount scheme.

The RO Solution

Having worked with SYSOP’s complex training course collection before, we knew that the end solution had to be intelligent enough to cope with the different types and course structures.

A database-driven solution was created, using RO’s in-house-developed framework, which allows a range of courses, course categories, course sets and schedules to be managed in an easy-to use interface.

The bespoke CMS (content management system), crafted in-house, also allows SYSOP admins to create new menus, pages and content, and to reorganize the website data freely. The system also incorporates News, Adverts and Testimonial modules, as well as user and resource management.

What we did

  • Website redesign
  • eNewsletter
  • Content Management (CMS)
  • Project Management

Check out the SYSOP site »

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